ICTs for people with disabilities

2017-12-20T10:06:35+00:00 December 20th, 2017|Consumer Protection, licensing, miscellaneous, snippets|

[20 December 2017] The deadline for submissions on the Draft Code for Persons with Disabilities has been extended to 16h00 on 17 January 2018. Extension Code for Persons with Disabilities Draft Regulations ___ [21 November 2017] ICASA has published a further draft of the Code for Persons with Disabilities after taking into consideration comments and [...]

ICASA Annual Reports

2018-01-09T12:52:45+00:00 October 31st, 2017|competition, Consumer Protection, frequency, ICASA, licensing, News, snippets|

[31 October 2017] ICASA 2016/2017 Annual Report ___ [19 October 2017] ICASA Presentation Annual Report 2016/17 ___ ICASA has made available their Annual Report for the period ending 31 March 2011. The Report details ICASA's efforts and progress over the last year in the South African regulatory environment. See below for some of the more [...]

End-user and Subscriber Service Charter

2018-02-21T07:53:10+00:00 February 20th, 2017|compliance, Consumer Affairs, Consumer Protection, licensing, Open for comment, snippets|

[20 February 2018] ICASA intends to hold public hearings in respect of the submissions received in response to the second round of draft Regulations on 1 and 2 March 2018 at the ICASA head office in Sandton. Members of the public are encouraged to participate due to the prevailing concerns regarding high data costs, data [...]

Carrier Select & Carrier Pre-selection

2014-04-19T15:12:00+00:00 April 29th, 2012|access, Consumer Protection, snippets|

[29 April 2012] ICASA has published the Code of Conduct for Carrier Pre-Selection Phase 1 in terms of the Carrier Pre-Selection Phase 1 Regulations published on 27 September 2010. The Code of Conduct was signed by the ICASA Chairperson on 18 April 2012 and published in the Government Gazette on 28 April 2012. Carrier Preselection [...]

ICASA Annual Report: Consumer Affairs

2011-11-11T12:23:28+00:00 November 11th, 2011|Consumer Affairs, Consumer Protection, ICASA, News|

The following is derived from the ICASA Annual Report for the period ending 31 March 2011 Consumer affairs and complaints ICASA handles the resolution of consumer complaints in the sphere of communication services. The following table details the complaints received in the period ending 31 March 2011 Quality of Service complaints QUALITY OF SERVICE Description [...]

ICASA Notification on the Exemption Process as per the Consumer Protection Act

2017-03-02T12:30:42+00:00 April 30th, 2011|Consumer Protection, snippets|

ICASA has given notice to licensees that it has established a Council Committee with the mandate to consider section 5(3) of the CPA and provide advice to Council. ICASA made it clear that it will undertake a consultative process before making a final determination on an application for exemption. ICASA Notification on the Exemption Process [...]

CPA Regulations

2017-03-02T12:31:25+00:00 April 30th, 2011|Consumer Protection|

Consumer Protection Act Regulations (1 April 2011) The Minister of Trade and Industry is required under section 6(1) of the CPA to make a determination as to the annual turnover or asset value threshold above which a juristic person will not be entitled to the protections offered by the Act. The applicable threshold applicable to [...]