Consumer protection
ICASA’s mandate includes the protection of consumer interests in the electronic communications industry. It therefore has a sectoral focus as opposed to the broad scope of interest of the National Consumer Commission.
ICASA Notification on the Exemption Process as per the Consumer Protection Act
ICASA has given notice to licensees that it has established a Council Committee with the mandate to consider section 5(3) of the CPA and provide advice to Council. ICASA made it clear that it will [...]
Consumer Protection Act
Consumer Protection Act 2008